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Terms & Conditions

Welcome to Cop a Camp! These Terms and Conditions ("Terms") govern your use of the Cop a Camp website (www.copacamp.com.au) and the services provided by Cop a Camp ("Services"). By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1. Account Registration

To use certain features of the Services, you may be required to register for an account on the Cop a Camp website. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

2. User Data and Privacy

We may collect and store personal information from our users, including names, email addresses, payment information, and Stripe data. We value your privacy and take data protection seriously. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

3. Billing & Payment

Cop a Camp uses Stripe as its payment gateway. By using our Services, you agree to comply with Stripe's terms and conditions, which can be found on the Stripe website. You agree to provide accurate and current payment information and authorize Cop a Camp to charge your chosen payment method for all applicable fees and charges. All payments are processed securely through Stripe. Cop a Camp does not store any payment information. Prices for our Services are subject to change without notice. We reserve the right to modify or discontinue the Services at any time. Cop a Camp offers various subscription plans and products. The billing cycle and amount will depend on the plan or product you select. If you choose a subscription plan, your payment method will be charged changes to your subscription plan may result in a change to the billing amount and cycle. Failure to pay may result in the suspension or termination of your account.

4. Refunds

Cop a Camp has a refund policy in place. Please refer to ourRefund Policy for details on eligibility and procedures. Refunds, if applicable, will be processed through the original payment method.

5. Campsite Notifications

While we strive to provide timely and accurate notifications, we cannot guarantee the availability of campsites during the user's specified timeframe. Campsite availability is subject to various factors, including but not limited to cancellations, changes in reservation status, and other unforeseen circumstances. Cop a Camp does not assume responsibility for any inconvenience, loss, or damages arising from the unavailability of a campsite during the user's specified timeframe. The Campsite Notifications feature is provided as a convenience, and users understand that it does not guarantee the reservation of a campsite. Users are responsible for ensuring their contact information is accurate to receive timely notifications. Cop a Camp is not liable for notifications sent to outdated or incorrect contact information. In the event that a campsite becomes available, users must promptly follow the provided instructions to secure the reservation. Failure to do so may result in the loss of the campsite.

6. Changes to Terms

Changes to Terms: Cop a Camp reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.