Welcome to Cop a Camp! This Privacy Policy describes how Cop a Camp ("we," "us," or "our") collects, uses, and shares your personal information when you use our website (www.copacamp.com.au) and related services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.
We may collect personal information such as your name, email address, contact details, and payment information when you register for an account or make a reservation. We collect information about how you interact with our website and services, including your IP address, browser type, and device information. If you enable location services, we may collect information about your geographical location to provide relevant campsite availability notifications.
We use your information to provide and improve our Services, process reservations, and communicate with you about your account and bookings. We may use your information to personalize your experience, such as tailoring notifications based on your preferences and camping history. We use analytics tools to analyze trends, track user engagement, and enhance the overall functionality and user experience of our website. We may send you notifications, updates, and promotional messages related to our Services. You can opt-out of marketing communications at any time.
We may share your information with third-party service providers who assist us in delivering our Services, such as payment processors and email service providers. We may disclose your information to comply with applicable laws, regulations, or legal processes. In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
While we strive to provide timely and accurate notifications, we cannot guarantee the availability of campsites during the user's specified timeframe. Campsite availability is subject to various factors, including but not limited to cancellations, changes in reservation status, and other unforeseen circumstances. Cop a Camp does not assume responsibility for any inconvenience, loss, or damages arising from the unavailability of a campsite during the user's specified timeframe. The Campsite Notifications feature is provided as a convenience, and users understand that it does not guarantee the reservation of a campsite. Users are responsible for ensuring their contact information is accurate to receive timely notifications. Cop a Camp is not liable for notifications sent to outdated or incorrect contact information. In the event that a campsite becomes available, users must promptly follow the provided instructions to secure the reservation. Failure to do so may result in the loss of the campsite.
We may update this Privacy Policy from time to time. The latest version will be posted on our website, and any changes will be effective immediately upon posting.
